Return Policy
Hi there!
At Fashion Carousel, we want you to be happy with your purchase, and understand that sometimes things just don't work out.
If you need to return an item, we accept returns of unworn items with the original tags and clear packaging with the SKU label. We do want to let you know that we are unable to offer exchanges at this time.
To qualify for a full refund, please submit your return request within 7 days of receiving your order, and ship the item(s) back to us within 7 days of submission. If you have received a split package order, your return period will begin from the delivery of your final package.
In the event that your return does not meet these requirements, we may decline your return. Please note that shipping and handling charges are non-refundable, unless there was an error on our part, or the item was damaged in transit.
Once we have received your returned package, we kindly ask for 5-7 business days to process your return. We will send an email to confirm that everything has been taken care of. Please keep in mind that the following categories are final sale and unable to be returned: Swimwear, Bodysuits, Intimates and Jewelry.
Thank you for choosing Fashion Carousel!